Shipping

We ship worldwide using the shipping service by Speedpost for all orders unless instructed to use express services such as DHL. In the event that you wish to use express shipping services, higher shipping rates will apply accordingly.

Please select your mode of shipping upon checking out or you can contact us to discuss about mode of shipment.

 

Exchange and Returns

Should you be unsatisfied about your purchase and wish to ask for a refund, we are obliged to do that on a case-by-case basis. Do bear in mind that the return shipping and original shipping charges are to be covered by you.

 

Please do contact us if you wish to exchange or return your purchase. Once the exchange or refund is agreeable, we ask that you ship the item back to us using a shipping service that provides reliable tracking updates and that the return shipping and original shipping charges will not be bear by us.

 

All returns and exchanges are to be done within 14 days upon successful delivery to you, and must be in satisfactory unused/uninstalled/unworn condition. We have the sole discretion to reject any exchanges or returns should they be damaged or in an unfavourable condition ie without original packaging.

 

Returned item(s) should be packed securely and be sent to:

Michivelo

3025 Ubi Rd 3,

#04-129,

Singapore 408653

Insuring your returned items for their actual value should be considered as we will not issue a refund if the returned item is damaged or lost.

 

Should your payment mode be Paypal, there will be a charge for processing fee by Paypal, thus the refunded amount will be taken from the 'net' that the merchant received. It will may take up to 30 working days for the refunded amount to appear in your account once your return items have been well received by us.

 

Prior to each purchase, we ask that you do your own research before committing to the purchase especially for pre-orders and vintage items as most of them are not refundable/returnable.

Shipping and Return Policy