1. INFORMATION WE COLLECT
We collect the following types of information.
Information you provide us directly:
- your username, password, email address when you register for an account on our website
- your personal information such as your name, address, contact number and email address when you purchase from our company.
- your computer's internet protocol (IP) address when you browse our page.
2. COMMUNICATION AND CONSENT
When you send us an email/contact us via phone, we use your email address or contact number to thank you for contacting us and/or to reply to your concern. We will store the communication and reply for any future correspondences.
Email marketing- with your permission, we may send you emails about new products or any updates from our store.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We will never use your email address or other information to provide you with any unsolicited messages or information, nor will we share it with or sell it to any third party for such use.
However we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4. DATA RETENTION- SHOPIFY AND TRADEGECKO
Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage and databases. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
_cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
_storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
7.AGE OF CONSENT
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are under 16, please do not provide any information on this website.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
9. BUSINESS TRANSFERS AND RELATED ACTIVITIES
In the future, our company may sell, buy, merge or partner with another company. In such transactions, we may include your information among the transferred assets.
10. QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, or if you have any privacy or date use concern that we have not addressed satisfactorily, please contact us at email@example.com or by mail at 3025 Ubi Rd 3, #04-129, Singapore 408653.